Message scam about rewards points from EE
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09-11-2023 05:24 PM
Hi is anyone else getting messages supposed to be from EE saying they've got thousands of rewards points that's going to be lost in 2 days if they dont click on the link to spend them?
Solved! See the answer below or view the solution in context.
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16-01-2024 02:18 PM
Hi @Gwen1612
Thanks for coming to the community and making everyone aware of this scam message.
If you still have this text please forward this to 7726 to be fully investigated by our security team.
Thanks 🙂
Leanne
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16-01-2024 05:06 PM
Hi I got this text from a UK number, wasn't sure about it, I did click the link and added my number then I realised it looked dodgy
How do I forward the info to security? Thanks
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16-01-2024 05:13 PM
Hi @Pjthewelder
Please forward the text message (including phone number or company name) to 7726, free of charge, so this can be investigated.
Leanne.
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16-01-2024 05:16 PM
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16-01-2024 05:32 PM
it wouldn't let me send an MMS so here's the screenshot
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16-01-2024 06:09 PM
Hi @Pjthewelder
Are you able to copy the text of the message and using the normal text message app send this to 7726?
Leanne 🙂
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18-01-2024 07:07 AM
Yes I got the message as well almost fell for it nearly ordered ear pods. Said I had something like 5340. Points. Spend them now they run out in 2 days. Only for the fact I had to go on my ee app to pay my bill and didn't see anything about points may me think mmmmmm. And seeing you had one as well. Glad I didn't now
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18-01-2024 10:41 AM
@Bossshot Report it to your network provider by texting CALL followed by the calling no. to 7726 (S.P.A.M. on your keypad).
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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18-01-2024 05:04 PM
I received this text today I hope I was right to report as spam
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18-01-2024 05:22 PM
