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Message scam about rewards points from EE

Margih62
Investigator
Investigator

Hi is anyone else getting messages supposed to be from EE  saying they've got thousands of rewards points that's going to be  lost in 2 days if they dont  click on the link to spend them?

793 REPLIES 793
XRaySpeX
EE Community Star
EE Community Star

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Yes

Revived this text 👇🏼👇🏼👇🏼👇🏼 from this number +44 7429 859942. 
how do I report if it’s a scam. Too many people will be falling for this and I nearly did until it asked for payment details. If it was legit wouldn’t EE already have these details due to billing etc.

can someone please help. Down below is the text message I revived. Please do not copy the link just in case. 

EE Rewards – Points Terms 

•Through the 2026 campaign, eligible customers may redeem points against a rewards catalogue to obtain available👏 rewards.

Your EE Rewards points balance has been updated — current balance: 12,739 points.

To view your balance and redeem your points, please visit the official EE website. Redemptions are subject to availability and the rewards offered may change from time to time.

https://ee-covrp.icu/uk?WZLW=UNcHkd

Please note that the points redemption campaign ends on 17 January 2026.

© 2026 EE Limited. All rights reserved. 🎁

@Lindsey_J : It's obviously a scam! The link in it is not even to EE (domain ee.co.uk).

There are many of these going the rounds. EE would never send you a msg asking you to click on a link in order to access your a/c.

Report spam texts to your network provider by forwarding the text to 7726 (S.P.A.M. on your keypad).

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
C-jennings
Established Contributor
Established Contributor

I use a android mobile so don't know if it's different for iPhones ect. Before doing this I often write the number down that sent the suspect message.

To forward a message to 7726:

Open the message app.

Go to the message you want to forward.

Copy the number down that sent the message (I write it down myself).

Tap and hold on the message.

Tap on the three dots (normally top right).

Select forward.

Then select new message and type 7726.

Now hit send.

You will receive a message asking you to reply with the number that sent you the text message.

Type the number you copied ( one you wrote down)

Hit send again.

You will receive a confirmation message

SusanSc17
Visitor

Yes I received one today that said I had 12,739 points ….

scam came from +44 7465 427978

click ****** 

[Mod edit - removed spam link. Please do not post links to suspicious sites in the community]

Mine was a scam
Chris_S
EE Community Support Team

I'm sorry to hear that you've received the points scam message @Dode2 

You can find more information about this specific scam on our EE points program scam web page.

Chris S

Swervej
Visitor

Hi, just got this message, 100% sure it’s fraudulent, website looks genuine apart from no drop down boxes available, and even the EE logo at the top links to your actual main website. Just thought you would want to know, you may well know already. Tel no. It came from was

+44 7865 271331


📋 EE Rewards – Points Terms

•The 2026 campaign is provided for a specified time only, and unused promotional benefits will lapse once the campaign concludes.

Your EE Rewards points balance has been updated — current balance: 12,739 points.

To view your balance and redeem your points, please visit the official EE website. Redemptions are subject to availability and the rewards offered may change from time to time.

Please note that the points redemption campaign ends on 18 January 2026.

© 2026 EE Limited. All rights reserved.

[Mod edit - fraudulent link removed, please do not share these in any forum post]

Hi @Swervej 

Yes it is fraudulent. There are a few threads on this forum with different links but the same message. 

The link is however getting more obvious. 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.