09-11-2023 05:24 PM
Hi is anyone else getting messages supposed to be from EE saying they've got thousands of rewards points that's going to be lost in 2 days if they dont click on the link to spend them?
Solved! See the answer below or view the solution in context.
13-01-2026 11:55 AM
@228723 : You'd better get in touch with your bank to replace your bank card & also change your EE pwd.
Report spam texts to your network provider by forwarding the text to 7726 (S.P.A.M. on your keypad).
13-01-2026 07:46 PM
Keep checking your bank money was taken out of mine in China
14-01-2026 09:15 AM
Looks like the scam is back. Just received this message.
14-01-2026 09:23 AM
Thanks for flagging this @Body-In-Sync04.
It definitely isn't a message from EE, as we don't offer any rewards points.
Can you forward the text to 7726 to report it as a spam message.
Michael
14-01-2026 06:05 PM
Yes I thought this was too good to be true! Should I report/delete?
14-01-2026 06:32 PM
If you've received the text messages it's always best to report it to 7726 if you have received it and put details in via the link attached then contact your bank and explain what's happened and update your EE password.
14-01-2026 09:36 PM
I recently received a text saying I had a number of reward points. I am wondering if this was genuine or a scam?
14-01-2026 09:53 PM
Hi I had the same text, trying to check it with EE, personally think it’s a scam but you never know. I went through choosing a reward then it asked for payment for postage, I stopped there, will update if I manage to get through to EE
14-01-2026 09:56 PM
@Jim711326 , @Nic5555 : It's a scam! There are many of these going the rounds. EE would never send you a msg asking you to click on a link in order to access your a/c.
Does it have a link in it that it tells you to click? Don't go there but what was the link?
Report spam texts to your network provider by forwarding the text to 7726 (S.P.A.M. on your keypad).
14-01-2026 10:50 PM
Thanks for confirming, appreciate it