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Message scam about rewards points from EE

Margih62
Investigator
Investigator

Hi is anyone else getting messages supposed to be from EE  saying they've got thousands of rewards points that's going to be  lost in 2 days if they dont  click on the link to spend them?

784 REPLIES 784
XRaySpeX
EE Community Star
EE Community Star

@228723 : You'd better get in touch with your bank to replace your bank card & also change your EE pwd.

Report spam texts to your network provider by forwarding the text to 7726 (S.P.A.M. on your keypad).

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Keep checking your bank money was taken out of mine in China 

Body-In-Sync04
Visitor

IMG_3275.png

Looks like the scam is back. Just received this message.  

Michael_D
EE Community Support Team

Thanks for flagging this @Body-In-Sync04.

It definitely isn't a message from EE, as we don't offer any rewards points.

Can you forward the text to 7726 to report it as a spam message.

Michael

Claireseidelin
Visitor

Yes I thought this was too good to be true! Should I report/delete?

C-jennings
Established Contributor
Established Contributor

If you've received the text messages it's always best to report it to 7726 if you have received it and put details in via the link attached then contact your bank and explain what's happened and update your EE password.

I recently received a text saying I had a number of reward points. I am wondering if this was genuine or a scam?

Hi I had the same text, trying to check it with EE, personally think it’s a scam but you never know. I went through choosing a reward then it asked for payment for postage, I stopped there, will update if I manage to get through to EE

@Jim711326 , @Nic5555 : It's a scam! There are many of these going the rounds. EE would never send you a msg asking you to click on a link in order to access your a/c.

Does it have a link in it that it tells you to click? Don't go there but what was the link?

Report spam texts to your network provider by forwarding the text to 7726 (S.P.A.M. on your keypad).

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Thanks for confirming, appreciate it