Is someone at EE customer service selling customer personal data? 😬

[JB265]

I got a scam call claiming to be EE and asking for my name and email address one day after I called EE’s real number.

Seems like a strange coincidence since it’s the first targeted EE scam call like this I’ve ever received. 

Could the call centre employee have sold my number to scammers? Could EE be compromised? Slightly concerned now.

JB

[Verk]

Doubtful, scammers just tend to try their luck and say they are from a network

Likely coincidence you had one saying they were from EE a short while after you actually contacted EE

[XRaySpeX]

What no. called you?

[JB265]

Hopefully 👍🏻

[JB265]

It was from a uk mobile number. I called EE afterwards and they confirmed it wasn’t from them

[Ali_A]

Hi  @JB265 

You can always check if a call is genuine and from us on our How Do We Contact You page,
or if the call was from our Direct Partners at Phone numbers EE partners will call from, without having to call Customer Service.  

If you're concerned about unsolicited contact from other companies, you can visit How to avoid and prevent scams including phishing, vishing and smishing for hints on how to block and prevent these.

You can also report the call to be investigated at Report a scam call | Help 

Ali