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Please help me

Andrii6
Explorer

‎12-10-2025 08:04 PM

Hello, I had a problem, I bought a phone from a person 2 months ago and I did not know that he did not repay the loan for it. Now I can't use the network. Tell me what I can do? Can I repay it instead? 

0 Helpful
3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎12-10-2025 08:07 PM

There's nowt you can do! Only the original owner can get it un-blacklisted.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Andrii6
Explorer
In response to XRaySpeX

‎12-10-2025 08:08 PM

Unfortunately, I cannot contact him, he deceived me.
0 Helpful
Chris_B
EE Community Star
EE Community Star
In response to Andrii6

‎12-10-2025 08:44 PM

@Andrii6  Theres nothing EE can do to help you.   All you can do is report this to the police.   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful