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Scam phishing SMS

Bevb62
Valued Contributor
Valued Contributor

‎06-10-2025 09:15 AM

Just received SMS which appeared to be from EE on this number 07486657018 asking me to update billing details immediately as direct debit had failed. .  I know I should have forwarded to 7726, but in panic got rid of the message. Didn’t clickthe link but checked account and bank and all payments have gone through. Reporting for information.

 

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎06-10-2025 10:59 AM

You should be OK. There are many of these going the rounds. EE would never send you a msg asking you to click on a link in order to access your a/c.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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Ritu_D
EE Community Support Team

‎06-10-2025 11:00 AM

Hi @Bevb62 

Thanks for reaching out to us here on the community. 

You were absolutely right not to click on the link and to be vigilant. 

Here is a reminder on things to look out for an how to Avoid Scams. 

Thanks 

Ritu 

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