21-05-2024 07:47 PM
I reported my phone missing whilst in Tenerife, it was handed in to reception after me blocking it. I have unsuspended the account from another device, yet it still isn’t working?
22-05-2024 07:35 AM
Hi @Mick2514.
It's great to hear your phone has been handed in.
Is there a chance you requested your phone to be blacklisted?
I'd recommend giving us a call our customer care team can check your account.
Katie
