14-04-2024 11:35 AM
Hi when I use data I can't go in Pornhub. Can you tell me how to cancel restrictions. My card is PASG
Solved! See the answer below or view the solution in context.
05-04-2025 09:09 AM
Hi @Ke68,
Welcome to the EE Community
If you need to remove your content lock on a contract number to view 18+ content you can do this in app by selecting the profile button in the top right then select Settings then Parental controls or via the website Content Unlock
You can read more details on the content lock on our page here How Do I Turn On Parental Controls on My Device? | Help | EE
Alex
11-11-2025 10:10 AM
Hi when I use data I can't go in Pornhub. Can you tell me how to cancel restrictions. My card is PASG
11-11-2025 12:38 PM
Welcome to the Community, @Mugurel2 👋
If you're on pay as you go, it's not possible to remove content lock online, you would usually need to call our team on 150 and make a refundable token payment via a credit card.
If you don't have a credit card, you can also visit one of our retail stores with a valid passport or UK driving licence, and they can remove this for you from there.
Peter