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Mini box

RoxB48
Explorer

‎08-10-2026 05:27 PM

Hi, I bought 2 brand new mini boxes on line(not from EE) 

They won't allow me to watch if the main pro box is on. Any ideas why? 

0 Helpful
4 REPLIES 4
XRaySpeX
EE Community Star
EE Community Star

‎08-10-2026 05:29 PM

Probably cuz you didn't get them from EE.

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0 Helpful
garybs29
Scholarly Contributor
Scholarly Contributor

‎08-10-2026 05:51 PM

Because you're not paying for the extra box subs

0 Helpful
RoxB48
Explorer
In response to garybs29

‎08-10-2026 05:54 PM

I'd happily pay
The chap i bought these from said you just plug in and let EE know you have
two boxes then add multi room.
But the EE agent said no I the boxes need to come from EE
0 Helpful
DarrenDev
EE Product Expert
In response to RoxB48

‎08-10-2026 07:53 PM

You didn't need to buy the boxes - if you add multi room subscription to your account, the boxes are included in the subscription. 

You've been conned I'm afraid.

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