EE text (screen sharing)

[Mossy25]

Do EE normally ask for a screen sharing session by text? I was in the process of switching to EE from BT when i received this text , i have ignored it but obviously curiuos

[XRaySpeX]

No, not normally. What is the full wording of this text, obscuring your personal info?

[bristolian]

Verification of documents by a text message providing a weblink, is common and can be standard practice.

[Mossy25]

please join me in a screen sharing session . its secure and simple  just go to

https://eu2.lightico.com/Default.aspx

[XRaySpeX]

Including the From no./name?

[Mossy25]

From   -EE-   No number with the message

[Mossy25]

Thanks bristolian it was during document verification

[bristolian]

You have a short time after posting, to edit replies and avoid the need for multiple short responses.

If this text message arrived or was otherwise mentioned, during a call to EE, then self-evidently it is likely to be genuine. If it arrived unprompted, then naturally some caution should be shown.

Did a CS agent you were speaking to, mention using a screen-share to verify documents?

[Mossy25]

Not screen sharing by text, but to verify the documents yes which i did , but i couldn't remember at the time seeing anything regarding screen sharing . Probably me being over cautious , thanks again for your help makes sense now