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Cyber security

Queenychris2112
Investigator
Investigator

I'm having trouble setting up cyber security duo keeps saying try again any ideas welcome please 

 

1 SOLUTION

Accepted Solutions
Michael_D
EE Community Support Team

If you've had an email to link you to the installation and activation @Queenychris2112, the next step would be to use the Norton Help Centre, which can help you to get everything up and running.

If you've not been able to activate the account, I'd recommend speaking to our tech guides, so they can check your account.

Michael

View solution in original post

5 REPLIES 5
Chris_B
EE Community Star
EE Community Star

@Queenychris2112  Setting up on what ?

   And although it’s called cyber security duo it actually covers up to 5 devices.   It was 2 before the price increase of this product. £2.00 to £2.50.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
My Samsung s24 and tablet
Michael_D
EE Community Support Team

If you've had an email to link you to the installation and activation @Queenychris2112, the next step would be to use the Norton Help Centre, which can help you to get everything up and running.

If you've not been able to activate the account, I'd recommend speaking to our tech guides, so they can check your account.

Michael

Thks dude much appreciated
Michael_D
EE Community Support Team

My pleasure @Queenychris2112 

Take care and have a great day.

Michael