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what is my security code

markbowler
Investigator
Investigator

what is my security code

8 REPLIES 8

what is my security code? any idea where i can  find it please?

 

 

Chris_B
EE Community Star
EE Community Star

@markbowler  For what ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Leanne_T
EE Community Support Team

Hi @markbowler 

Thanks for coming here. 

Which security code do you need help with? 

Is this to access your device? 

Leanne 🙂

Hi Leanne thank you very much for your reply .....
I am 'old school retro ' and prefer to use nokia 6310i as my preferred easy usable phone.I am not great with tech and as usual after a while a grade A reconditioned phone starts displaying some of the usual faults inherent with phones of this age.
I simply tried to swop my existing sim xxxxxxxxxxxxxx over to a new recon unit which I assume was sold from ebay as unlocked.Once the sim is put into the new 6310i the phone asks me to enter the security code which I don't know.
Can you help and please tell me where I get the security code from or might it be a generic number like four zeros for example?
Be so grateful for help and advice please.
Kind regards,
Mark

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Christopher_G
EE Community Support Team

Hi @markbowler 

The default code should be 12345, I believe. Could you give that a try?

Chris

@markbowler   If the default code doesn’t work you’ll have to take this up with the person/business you got this device from.   The code could have been changed and EE don’t know what the code could now be. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
gaborgabriella1
Explorer

I dont know , what is my securiti cod.

Peter_W
EE Community Support Team

Hey there @gaborgabriella1, welcome to the EE Community 😊

What is it you need a security code for here?
Peter