sim card not activated

[jamiegrantttt]

hello. i bought a new sim card on a sim only day yesterday. the sim card has been in my phone for nearly 24 hours and still hasn’t come on. what can i do 

[jamiegrantttt]

absolutely fine thank you. always have my wallet on me at work anyway so i will be able to provide id 

[Leanne_T]

Morning @jamiegrantttt 

Thanks for coming here 🙂

Please let us know how you get on after visiting the EE Store. 

Speak to you soon. 

Leanne.

[jamiegrantttt · Accepted solution]

all sorted thank you very much. turned out to be a faulty sim card. put a replacement in and worked straight away 

[Leanne_T]

Thanks for coming back and letting us know @jamiegrantttt 

Glad this is now sorted for you 🙂

Leanne.