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"We are experiencing technical problems right now, please try again later." PAC

edward_facundo
Investigator
Investigator

Everytime I try to request my PAC code through website I got this error message
"We are experiencing technical problems right now, please try again later."

The SMS code is not working.
150 is taking forever and never get someone to answer my call.

There's any other option ?

1 SOLUTION

Accepted Solutions
Debbie_G
EE Community Support Team

Hi @edward_facundo.

Thanks for coming to the Community.

I'm sorry to hear you're seeing this message when trying to request your PAC code online, and that the SMS option hasn’t worked for you either. 

Have you been able to get through to the team at all? They’ll be able to help get this sorted for you and ensure you receive your PAC code.

Debbie 

View solution in original post

2 REPLIES 2
Debbie_G
EE Community Support Team

Hi @edward_facundo.

Thanks for coming to the Community.

I'm sorry to hear you're seeing this message when trying to request your PAC code online, and that the SMS option hasn’t worked for you either. 

Have you been able to get through to the team at all? They’ll be able to help get this sorted for you and ensure you receive your PAC code.

Debbie 

Chris_B
EE Community Star
EE Community Star

@edward_facundo  What is the error message you get when you try to get your passcode via text ?   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.