Any one else, experiencing communication issues when speaking to ee or bt?

[Geordie-russ]

I've been with ee/bt for years and years and every time I've called (which is rare)  recently, whilst speaking to an agent the connection breaks up!!!!!! Which means I can't hear the agent or the agent can't hear me. VERY frustrating as you can imagine. No issues on my side as far as I'm concerned. So if this is a genuine problem with ee/bt this must be address ASAP. Any one else out there with this issue!? 

[bristolian · Accepted solution]

You can report in-call audio issues on the network status webtool - https://ee.co.uk/help/mobile-coverage-checker 

Follow the check status > Report a problem options