phone not working

[smick63]

Obviously a lot of people got the same problem ,so there is a issue but no contact from EE!! MY PHONE AINT WORKING AND I AM ASKED TO PHONE THE HELP LINE!!!!!!! HOW DO YOU GET ON CHAT OR E-MAIL SO SOMEONE CAN ADDRESS THE MATTER. I AM LOSING A LOT OF MONEY THROUGH THIS...

[Northerner]

Hi @smick63 

• What device do you have.
• Are your on EE PAYG or pay monthly contract.
• Are you in the UK.

Have you checked EE network status checker;

https://coverage.ee.co.uk/coverage/ee

Thanks