is my ee number still valid

jefflb · ‎21-02-2025

I had an 18 month contract with a firm that provided me with a phone for work and also personnal use, due to this i did not use my own phone and now cannot recieve SMS messages to activate some websites as they send anSMS message to the phone (ebay, bank etc) how can i tell if my number has been re-asigned to someone else. I still recieve whatsapp calls and text's using my old phone but nothing else - It was a PAYG phone. Appologies if this is the wrong place to ask.

XRaySpeX · ‎21-02-2025

@jefflb : The firm you were with owned that no. & may have reassigned it or even cancelled it. It's certainly not yours any longer.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Chris_B · ‎21-02-2025

@jefflb When did you last use your PAYG sim ? You might want to read THIS

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

bristolian · ‎21-02-2025

@jefflb wrote:

I still recieve whatsapp calls and text's using my old phone but nothing else

WhatsApp is just an internet app and does not route "calls" or "texts" in the same way as mobile networks do. All a mobile network sees with WA, is data usage.

WhatsApp just uses the mobile number as a login means, instead of a username.