eSIMs shoudl have arrived

[stevemac1966]

Hi 

3 x eSIMS shoudl have been available via the EE app today but nothing has arrived - I have tried linking the number but the passcode never arrives.  cannot call EE as old provider has shut down service

[Rach_H]

Hi @stevemac1966,

Welcome to the Community!

Can I check how and when you ordered these eSIMS?

Rach