eSIM deleted new sim card sent out and still no service after entered into phone
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26-01-2024 08:15 AM
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26-01-2024 08:18 AM
@Matt230680 ! SIM cards take around 24 hours to activate, But try restarting the device a few times as this will help the network see the Sim card. It’s usually activated around 4-5 hours
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26-01-2024 08:19 AM
I’ve had the sim in phone since Wednesday and still nothing
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26-01-2024 08:21 AM
What else can I do?
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26-01-2024 08:34 AM
I deleted eSIM to find no service on SIM card, replacement sent out few days ago. Entered the sim and still no service!! I cannot contact with phone as 150 etc.. is not possible due to sim issues. How do I webchat regarding this issue and solution
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26-01-2024 08:37 AM
You can contact CS using 0800 0798586 from any working phone
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26-01-2024 08:38 AM
Thanks

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