SIM cards & Porting

New application

Hi I have applied SIM as a new with PAC services on Tuesday and tried to register at App. I could succeed to register my name and verification in step 1 and 2 but I cannot finalize the step 3 as I could not register with my number. How can I proceed ...

Resolved! Upgrading from 4G to 5G router - no SIM arrived

I am upgrading from EE 4G router to EE 5G router. No SIM has arrived with the new router. Does this usually take some time to arrive and is is sent separately from the router? Thanks

Resolved! iPhone eSim leaving EE

Hi,I am finally out of contract and leaving EE. I have started the porting to my new provider. My question is:Will I need to do anything on the phone once porting is complete?Phone: Apple iPhone 13 Pro Max Thanks

Resolved! Activating new sim card after phone was stolen and can't receive code.

My daughters phone, which is on my contract, was stolen or lost at a festival. She has been sent a new sim - for the same number - to put in another phone but she cannot activate it as the code will be sent to the lost/stolen phone.We have spoken to ...

Not registered on network

Hi I got upgrade from EE, I’ve received my SIM card and insert it inside my Samsung phone and says not registered on network Could you please help me fix this

SIM card

Hi there my sister lost her phone , she received today a new phone with out a sim , because she works in NHS she told me to contact on her behalf Any help

Can't get a PAC code or remove add ons

I have been calling 150 daily to try and remove a roaming add on I only wanted for 1 month and to also get a PAC code so I can leave. When I try and do either of these things via text or online, I get an error message. I can't get through on 150 and ...

Why does manual port take so long?

Moving from BT to EE should have ported last Friday - didn’t happen, Saturday spoke to 150 who tried to contact the team but couldn’t get through so emailed on my behalf but believed I would port after the weekend- hasn’t happened yet. Spoke to 150 t...

Sim card not working

Today at 27.09 my sim card has been not working I m far from london and nead upgrade sim card by internet Mobile +xxxxxxxxxxxx Can you help me [email protected] [Mod edit: Please do not post personal information on the public board. Thank...

in the case of a lost phone?

Hello,Can I have (or buy?) a new phone and simcard and can I keep my former tel.no. and apps and downloads I had on the phone - i.e. do you have the information and can it be added to a new phone.

SIM cards & Porting

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