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I have a new phone and my current Esim qr code will not work. EE says qr code no

Chrishatch
Explorer
 
3 REPLIES 3
MozzaSec
Prodigious Contributor
Prodigious Contributor

@Chrishatch 

 

You need a new esim pack from EE, either by going into MyEE and doing a sim swap or visiting an EE Shop, or requesting a new pack via customer services. 

You cant reuse the old esim pack

chistery
EE Community Star
EE Community Star

Have you tried generating a new QR code from within the MyEE app?

Many thanks. Very much appreciated