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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Transferring my old number still not working

I received my new EE sim a week ago, gave my PAC code for my old number and was expecting it to take up to 24hrs, but a week later and after several complaints to customer services, it still hasn't happened. they keep telling me when i contact them t...

unhappEE by • Explorer
  • 601 Views
  • 3 replies
  • 0 Helpful

Moved to Lebara, Calls Still Going to EE SIM

Hello!Unfortunately due to finances I've had to move from EE to Lebara. The number has been ported to Lebara today. Unfortunately, incoming calls and text messages are still going to my old EE SIM which is worrying me as I need to be in touch with my...

PAC

Right! I want to change my sim but keep my old number. Therefore i need a PAC. Now comes the problem!-My sim says No Service and has done for a week.-My sim does NOT receive OR send Messages-My sim CANNOT receive calls OR make them.-My sim CANNOT rec...

Sim only

Hi, I have recently bought a sim only deal and I am wondering if I will receive a new sim card in the post?I am already an EE customer and when purchasing this deal, EE wanted a delivery address so I assume I would be receiving a new sim card.  EE sa...

BStroud by • Explorer
  • 484 Views
  • 2 replies
  • 2 Helpful

Problem with Sim

I use a nano sim  I get my sim from EE earlier this year. Recently I switched from Voxi to EE. Every time I make calls it says I dialled and incorrect number i spoke to EE’s level 2 team and was waiting for a reply from the complex care team the agen...

Can I Replace physical SIM with an eSIM

I have an iPhone 12 Pro Max and was wondering whether I could completely replace my physical sim with an eSIM. This is for security reason for example if my phone is stolen the sim can’t be removed and my phone remains connected to the internet. 

Alir123 by • Visitor
  • 843 Views
  • 1 replies
  • 1 Helpful

I lost im sim card abroad

I would like to order a new sim to my home address in xxxxxx which is xx xxxxxxxx xxxx xxx xxx as ive lost it abroad im still currently abroad but my brother is at home to receive the sim card [Mod edit: Please do not post personal information on the...

L17sayed by • Visitor
  • 424 Views
  • 1 replies
  • 0 Helpful

Phone can’t make or receive calls

I switched with a PAC to EE. Every number I call is incorrect . I got a text earlier saying my phone has switched successfully. I even restarted my phone for things to refresh. I can’t receive or make calls. Please help

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