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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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must be after date of birth

Hello everyone, I am trying to move to EE but when I try to get new contract on credit control check page it gives 'must be after date of birth' error so I can not go on, I have cashback so I don't want to go EE shop or call, I tried couple of other ...

mustyilik by • Investigator
  • 855 Views
  • 7 replies
  • 0 Helpful

Resolved! New SIMO - Number Transfer Query

Ordered a new SIMO deal yesterday, there was an issue at first but after speaking to someone on live chat it was rectified. During this chat they asked if I wanted to provide a PAC code to keep my current number. I told them the PAC and they took my ...

New mobile and no connection - New contract

Trying to get my mobile up and running and transfer my old number over. Sounds easy doesn't it, well it is actually  - Give them a PAC code and they do the rest. However it's more than 72 hours since I asked EE to get my phone up ad running. Still no...

KM43 by • Visitor
  • 843 Views
  • 3 replies
  • 0 Helpful

New Sim card

Hi, I'm i received my new sim card and am trying to activate it. When I put my card into the phone, it is telling me "not registered on network"....because of that I can't receive the text message from EE with pin number!! Anybody help me please?? 

PatMon by • Investigator
  • 619 Views
  • 5 replies
  • 0 Helpful

Sim card issue: no service

Hi I am trying to set up new sim in my iPhone and it still says no service.(My iPhone is not from EE).In addition, when I purchased this SIM card, I applied to keep my old phone number and submit the pac number.

YuGuo by • Investigator
  • 1547 Views
  • 9 replies
  • 0 Helpful

Resolved! Phone number transfer gone wrong

I have moved from bt to ee with 3 family mobiles. All numbers have transferred as my number so the 3 of us all have the same phone number on our new ee sims. How do I sort

Luzzy by • Explorer
  • 1235 Views
  • 4 replies
  • 1 Helpful

New sim no service

I've just upgraded, new sim same number. New phone is just saying no service. I followed the link and believe its activated. Old phone is still working as it was. 

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