SIM cards & Porting

Phone lost, cannot get new sim to work. No one at aEE answering

Hi,Can anyone help please? Phone went round the washing machine so, bought a new one and he sent me a new Sim. First one just would not register so have sent me another one. Says it will connect automatically within 10 minutes, now the following day ...

Re: How do I get a pac code?

It’s funny how you get through to the upgrade department quickly but if you need a pac code to go to another network provider it’s a myth to get through to the leaving department.its really frustrating when you’ve been a loyal customer for 13 years ...

Resolved! Replacement sim. Isn't working

I ordered a replacement sim, it says that replacement sim. Should be activatedBut it's still showing no service on my Phone.

Transferring from another network to EE with same number

I recently moved from Vodafone to EE and used my PAC code to transfer my number over to EE. however when I send messages it says they're from a different number, not the one I carried over. And it shows two seperate bills on my account. I can't work ...

must be after date of birth

Hello everyone, I am trying to move to EE but when I try to get new contract on credit control check page it gives 'must be after date of birth' error so I can not go on, I have cashback so I don't want to go EE shop or call, I tried couple of other ...

Resolved! New SIMO - Number Transfer Query

Ordered a new SIMO deal yesterday, there was an issue at first but after speaking to someone on live chat it was rectified. During this chat they asked if I wanted to provide a PAC code to keep my current number. I told them the PAC and they took my ...

New mobile and no connection - New contract

Trying to get my mobile up and running and transfer my old number over. Sounds easy doesn't it, well it is actually - Give them a PAC code and they do the rest. However it's more than 72 hours since I asked EE to get my phone up ad running. Still no...

New Sim card

Hi, I'm i received my new sim card and am trying to activate it. When I put my card into the phone, it is telling me "not registered on network"....because of that I can't receive the text message from EE with pin number!! Anybody help me please??

Sim card issue: no service

Hi I am trying to set up new sim in my iPhone and it still says no service.(My iPhone is not from EE).In addition, when I purchased this SIM card, I applied to keep my old phone number and submit the pac number.

Resolved! Phone number transfer gone wrong

I have moved from bt to ee with 3 family mobiles. All numbers have transferred as my number so the 3 of us all have the same phone number on our new ee sims. How do I sort

SIM cards & Porting

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