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Old number

mcvitty39
Visitor

‎19-10-2022 12:27 AM

Strange question.  I had an old EE number which i no longer use.  I used this number to register with apple itunes. So now with no access to this old phone obviously i am not able to log into my itunes or reset it.  Is there any way of retrieving this number specifically for this purpose of being able to reset my itunes account. Apple are zero help as usual

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1 REPLY 1
Jon_K
Former EE Employee

‎19-10-2022 08:20 AM

Thanks for coming to the community, @mcvitty39.

 

How long is it since you've used this number?

 

If it has been more than nine months, it's likely the number has been recycled.

 

Usually, the best way to resolve this would be to explain to Apple that you no longer use the number, although it sounds like you already have.

 

Jon

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