SIM cards & Porting

SIM not working

Hi I am new to EE I have a pay monthly SIM order yesterday came today but it is not registering. My phone is a EE phone not pay monthly I have no signal and when I go into my SIM settings it says I have no carrier. Is the SIM broken or an I doing som...

New Phone from EE , new Sim from EE ... still a problem

  Previously Samsung phone suddenly stopped working.  Hardly any signal , no calls could be made  coming in or going out  Almost £17  PAYG   on it .   Screen message  on new phone says INSERT SIM ,  But I've done that ....  tried it both ways !!!!.  ...

Swap to esim

I have an unlocked iPhone 11SE and want to swap from the psim to an esim to free up the sim slot for a work sim.I have followed the instructions on My EE (downloaded the esim, named it, selected it etc) but will not accept the activation code sent to...

Re: New phone no signal

I moved my old sim across to the new phone as we didn’t get new sims. But there’s still no network and when I tried to restart and put the sim back in the old phone and reset the new one, the sim doesn’t register in anything now 

EE switched me late to PAYG when emigrating - A WARNING!!

So, moving abroad for a while but wanted to keep my number so rang up asking to switch my Pay Monthly to PAYG the day before leaving, was told would be changed on June 30th, no confirmation email sent though. They didn't switch it until July 2nd when...

Bought paym multi sim phone but no sim enclosed in box. is the sim sent later?

Sim problems

New phone today and sim not working in new phone , tried downloading e sim still saying now service. Sim now not working in old phone either 

Kidsnav watch

Hi, I’m trying to set up a Kidsnav watch with an ee SIM card. The problem is, when setting up it’s asking for the code sent by text message to the sim. However, the watch doesn’t allow text messages. Does anyone know how I’d be able to get past or ge...