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Deliver Problem

TerryFung18
Visitor

‎16-10-2022 10:35 AM

To EE staff 

I already order 1 sim card at 09 Oct. No any SMS or Email to let me know the order which day deliver. I use "Track an order" only show "Sorry, we can't show your order details right now.". I want to know how many day can deliver to my address.

 

0 Helpful
1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎16-10-2022 11:05 AM

@TerryFung18  there is no tracking when you order a Sim card as it sent out by Royal mail second class.   There was a Royal Mail strike this week ( Thursday)  but you should have this by now.   It might be worth calling customer services to make sure that your order actually went through 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.