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EE registration when porting number

GU22
Explorer

I've just signed up to EE, I'm bringing my number across and entered the number and PAC code when I signed up. I'm trying to add my account to my EE account but it doesn't recognise my number - as it's from my old supplier.

Will I be contacted to tell me everything has been setup so I can login on the App and add the eSim to my phone etc?

3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

You need to initially enter the no. of the EE SIM you bought. When your no. is ported in it will change to your original no.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

In the Successful Order email the only number shown is the number I'm porting across. there is no temporary number to use in the interim.

XRaySpeX
EE Community Star
EE Community Star

Then you need to wait for the SIM or device you ordered.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP