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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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New Sim

My Foster Lad has severe learning disabilities but has a phone and number to allow my wife (his legal appointé) to deal with his personal issues. We purchased the phone and sim in 2020, but since registering his details, the phone hasn’t been switche...

Timmy7 by • Explorer
  • 877 Views
  • 3 replies
  • 0 Helpful

Sim help

I recently upgraded and got the new iPhone 13 and a sim came with it. I stupid put that in my new phone without realising my old sim in my old phone had already had the new plan upgraded onto it. Now both sims will not work and I’m not connected to E...

Broken SIM card while abroad

Hi, My sim card has been damadged while being abroad,  I have no access to my number, can EE sent a replacement simcard to my home adress or can I use eSim - mind you my number is not working so I cannot get any codes or confirmation unless on diffre...

Natkub by • Explorer
  • 686 Views
  • 1 replies
  • 1 Helpful

Number Change

I’ve had my number for years and get a lot of scam texts/calls. Can I just change my number with EE?

Blakey86 by • Visitor
  • 1229 Views
  • 1 replies
  • 0 Helpful

Old number

Hi everyone,I used to have an old UK mobile number which I moved through the years between different networks. I'm not even sure from which network originated.The number was last in use in 2021 on the EE network. I closed the account and the number i...

Mike237 by • Visitor
  • 423 Views
  • 2 replies
  • 1 Helpful

Transferring number

I’ve joined EE from Vodafone. I purchased the contract in a shop, and I gave them my PAC number so I could keep my number when I moved over to EE. As instructed I put my new SIM card into my phone when I got home and the staff member said it normally...

AdamS99 by • Explorer
  • 566 Views
  • 3 replies
  • 3 Helpful

Resolved! STAC (But not keeping number)

Hello,  My previous provider informed me that I need to inform EE of my STAC to cancel my previous mobile number. I have obtained a new number with EE and need to delete the old number soonest.  How does this work?  Thanks

MLS118 by • Explorer
  • 842 Views
  • 3 replies
  • 3 Helpful
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