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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Pac code/ switching (loss of service)

Hi, I've gave ee my pac code but am due to leave for work for the week. My new sim should arrive Tuesday buy I need my phone for work during this week. Does the number port over after you insert the new ee sim or will I lose service during the week o...

ESim is not working

I activated an esim, but it's not working and my original physical sim card is not working as well, any solution or do I have to go to the EE store to solve it?

karoda by • Investigator
  • 4981 Views
  • 13 replies
  • 0 Helpful

Resolved! New phone

Hi, If I want to buy a new phone from Samsung direct, can I keep my existing SIM card and the tariff I’m on at the moment?Thanks for help in advance!

Lisylis by • Investigator
  • 562 Views
  • 1 replies
  • 4 Helpful

sim

Hello i’m wanting to start another sim only  contract but this time with more data then my current plan i’m wondering how i can make it happen 

Resolved! Transfer old number

Hello, I have a problem with transferring my old number to EE. I tried many times and there is still message as below: Please make sure you enter the right phone number. It must be a UK phone number and start with 07. The numbers are correct,  I have...

New account old account

I have an existing account but my daughter wants to open her own account. Her simo is still in contract with me. Will that sim on my account work in her phone on her own account?

Username5025 by • Established Contributor
  • 670 Views
  • 4 replies
  • 1 Helpful

Setting show old SIM number

I have changed my phone to an A53. My old number has been ported over. In settings it shows the original SIM number and i cannot change or remove it. This is affecting a couple of apps that see the old SIM number instead of my correct number. Any ide...

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