Leaving/pac code

Shannon1094 · ‎04-11-2022

My contract is due to end on 24/11. I'm looking to leave for another provider. If I request a pac code and port over to another network before the 24th will I be charged an early termination fee? Obviously if I run over the 24th it means I have another bill from EE.

Jon_K · ‎04-11-2022

Hi @Shannon1094.

If you text INFO to 65075, you'll be told if you have any fees.

You can then text PAC to 65075 to get your PAC.

Jon

XRaySpeX · ‎04-11-2022

@Jon_K : Wrong shortcode, corrected:

@Jon_K wrote:

If you text INFO to 85075, you'll be told if you have any fees.

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Jon_K · ‎04-11-2022

Thank you @XRaySpeX, my mistake.

Jon

Shannon1094 · ‎05-11-2022

Yes thanks that worked.

Think I will just change provider closer to the time. My problem is after 24/11 I lose my 20% perk so means I'm paying a % of a much higher contract cost so I'd like to be changed close to or around the time this is due to finish.

Leanne_T · ‎05-11-2022

Hi @Shannon1094

Once you are ready for the account to be cancelled, you can send the text at that time and the reply will let you know the charge to cancel.

Leanne 🙂