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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! Getting switching information

I can’t get my switching information, i get a text saying due to account status for my number they can’t process it, it’s the same issue when I log in, any help? I don’t really want to ring, as with two small children it’s hard to get time! Thanks 

Bex65 by • Investigator
  • 701 Views
  • 2 replies
  • 3 Helpful

Resolved! ESIM support for Fairphone4

Hi all,  I have just gotten a fairphone 4 from the fairphone website and would like to port my current physical sim (which is now >10 years old) to use the esim instead as I need the standard port for another network and the EE number is my main numb...

Received new phone via upgrade but the sim doesn't work

So i finally decided to upgrade from the ancient phone i was using. I received the new phone and new sim today and did as i was asked to by doing the sim swap and activation. The new sim just shows nothing but zeroes as it's number and i get no signa...

Spr1ggan by • Investigator
  • 627 Views
  • 1 replies
  • 0 Helpful

SIM not working

Hi I am new to EE I have a pay monthly SIM order yesterday came today but it is not registering. My phone is a EE phone not pay monthly I have no signal and when I go into my SIM settings it says I have no carrier. Is the SIM broken or an I doing som...

Resolved! End of Sim only contract in 10 weeks

Hi all My 24 month sim only plan ends in about 10 weeks my account says i can upgrade however the pricing is too high for me following 2 years of inflation increases.  Can anyone tell me if in my last month can I just text for a pac code and that wou...

BorderAll by • Contributor
  • 635 Views
  • 3 replies
  • 5 Helpful

New Phone from EE , new Sim from EE ... still a problem

  Previously Samsung phone suddenly stopped working.  Hardly any signal , no calls could be made  coming in or going out  Almost £17  PAYG   on it .   Screen message  on new phone says INSERT SIM ,  But I've done that ....  tried it both ways !!!!.  ...

Zuleika by • Investigator
  • 610 Views
  • 3 replies
  • 4 Helpful

Swap to esim

I have an unlocked iPhone 11SE and want to swap from the psim to an esim to free up the sim slot for a work sim.I have followed the instructions on My EE (downloaded the esim, named it, selected it etc) but will not accept the activation code sent to...

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