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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! Replacement SIM not activated

Hi,I've received a replacement SIM from an EE shop, because I returned my faulty phone to EE and accidentally left my old SIM in the phone.How long does it take to get my new SIM activated as it's already been about 4 hours?DianePS: PLEASE DON'T ASK ...

Ben76377 by • Investigator
  • 1131 Views
  • 5 replies
  • 0 Helpful

Returns/esim

Good morning,I am returning an iphone. I have spoken with an operator and will return in the post today.However, when I initially set it up (then realised it was too big and wanted to exchange for a mini) I usede-sim when setting up from my old iphon...

Nightmare wait on custumer service calls

What a nightmare to get through to customer services today. After over 30mins I gave up . Tried again a few hours later ,another 30mins to ask for a watch sim to be added to my account ,to go through everything with a lady to then get pasted on to a ...

Amanda1967 by • Established Contributor
  • 537 Views
  • 3 replies
  • 1 Helpful

Sim only

I ordered a sim on 25th any idea when will i receive the sim, the tracking thing doesn't work 

New sim card with same number

I travelled outside the UK and my sim card got broken. I cannot make calls. How do I get a new sim card without being disconnected? I am currently on Pay-As-You-Go deal.Thank you.

DAnkrah by • Visitor
  • 601 Views
  • 2 replies
  • 3 Helpful

Sim only

Hi,Ordered a sim only deal on Wednesday morning, received the confirmation email, but haven’t received the sim yet. I haven’t been able to track my order either Thanks

No service for over a week

Still trying to get a new SIM card to work after getting the new iPhone on Friday 16th September and I tried to set up an eSIM instead of the conventional Sim because I thought it be easier but has I was doing it my old iPhone was locked and it asked...

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