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SIM swap?

JCB88
Investigator
Investigator

‎13-11-2022 07:11 PM

I have an essential device SIM in a tablet that my daughter uses. She has WhatsApp on it to talk to friends and family. Is there any way of using the SIM in a phone so she'll keep the same number but also use it for normal phone calls/texting? Will I have to wait till the contract is up and change it if possible?

0 Helpful
5 REPLIES 5
bristolian
EE Community Star
EE Community Star

‎13-11-2022 08:02 PM

Yes - just put the SIM in any phone that has the correct size SIM slot and it should work. Providing the phone is not SIM-locked to another network, and the only way of testing that is to try.

JCB88
Investigator
Investigator
In response to bristolian

‎13-11-2022 08:26 PM

It is an EE SIM that's in the tablet, it's just a data only one but if she's using it in a mobile phone I'll need a plan with texts/minutes

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Profile closed
Not applicable
In response to JCB88

‎13-11-2022 11:06 PM

@JCB88 customer service can change it from a tablet plan to a mobile plan.

JCB88
Investigator
Investigator
In response to Profile closed

‎14-11-2022 08:20 AM

That's great, do I have to wait until the end of the contract or can I do that part way through? Contracts not up till November next year

0 Helpful
Jon_K
Former EE Employee
In response to JCB88

‎14-11-2022 08:58 AM

Is it a SIM only data plan, @JCB88?

You could try speaking to our Customer Care team to see what options you have.

Jon

0 Helpful