SIM cards & Porting

Was told my contract would end when switching supplier - this didn't happen

A few months ago I switched mobile provider from EE, whilst not stuck in a contract with them. I was told they would stop taking payments. They have now been taking payments for last three months.Obviously the SIM and data plan has not been used at a...

Number transfer

I was told my number would be transfered within 24 hours it's now been nearly 28 hours. How long is this going to take?

Recuperar SIM card

Bom dia alguem me ligou e mandou mensagens via Whatsapp no domingo pedindo meu numero de telefone , eu nao aceitei e na segunda o telefone ficou em emergia ou seja o sim card nao funcionou mais , ja perdi contato com minhas clientes devido a isso, re...

Wrong number change request sent to EE

I want to port a number from another network to EE. This will make my second EE number. Unfortunately, I made a wrong request on EE app.

Resolved! Pac code

Could you please send me a PAC code.

Resolved! Transfer old number

Hi, I want to buy a pay as you go SIM card, is it the same way to transfer my old number like the monthly plan. Text PAC thanks

Resolved! Transferring my old number to re

How do I transfer my old number to ee

Resolved! Join new plan and sim card

I have just joined a new plan online. It showed order completed and got a confirmation email. And the email shows the new number will be ported to my current number in 24 hours. However, it doesn't show EE will posted me the sim card. When will I get...

Number porting question

I’m leaving Vodafone and moving to EE. I’ve supposedly ported my number, as my number I want is showing in the EE app. But when I go to call my number it goes straight to Vodafone voicemail? Which means people can’t get hold of me unless I have my ol...

Replacement sim hasn't arrived

Hello I ordered a replacement sim on the 25th Dec because I lost my phone with it in and I'm unable to call 150 and other services because I no longer have a phone number.It said it would take 2 days but didn't come so I waited a bit since the post h...