SIM cards & Porting

Cannot activate brand new payg sim

I have received a brand new pay as you go sim which I am planning to use in a 4g camera in my lambing shed. I am an existing EE customer and already have a payg sim for my daughter. I have gone through the activation steps for both of the sims that w...

Urgent E sim activation

Hi, just upgraded. Everything was absolutely fine and working calls and internet. Went into my ee account and it asked me to activate my esim…..it sent me a code then my handset has just completly lost connection and internet. Can’t make or receive c...

Resolved! Remove SIM pin

I Have a new SIM with the default pin 1111, however the sim card is going in to a device that needs the pin turned off (it is a timelapse camera system). Is there a way to turn off the sim pin as I cannot put it in a phone?

Resolved! PAC code number change

I am new to the EE family so Can anyone tell me if I change my number by using my PAC code from my previous mobile provider is there going to be anytime that I will not be able to receive calls from either my EE or old provider mobile phone?

Resolved! I want to port my number and leave EE

How can I do this tonight

Resolved! when i change my sim only plan do i get a new sim card ?

Got my Iphone replaced, now EE is incapable of adding an ESIM to the new phone

Here's the order of events:-I've been an EE customer since 2016.-At the end of October 2018 I bought an Iphone XR with ESIM availability. So I went to an EE store where they easily converted my physical sim into an ESIM in a minute or two.-No issues ...

New sim for upgraded phone

My new SIM card hasn’t got phone signal

Resolved! Transfer number

I tried transferring my old number to my new ee sim but couldnt get through it. It always ends up with an error. I followed the guidelines given in transferring numbers.

Resolved! New SIMs x 2 Multi line

HiI have had an ee sim/ contract for years. Recently, added 2 x new sims to my account for the children. Advisor processed it all through online chat, When I’ve put sims in, they don’t seem to be allowing calls or anything, 1) How do I activate them?...