SIM cards & Porting

Resolved! Trying to join EE and port my number ... but nothing seems to be working?

Trying to move my phone number over from Virgin mobile to EE, and it doesn't seem to be going very well.Timeline -Bought a pay-as-you-go subscription pack with new SIM from the EE.co.uk website, and filled in the section for porting my number. Got a ...

replacement sim not working

i've received a replacement sim and been advised to just put it in the phone, but it just keeps saying "no service"

Resolved! New Customer eSIM

Hello! I am currently abroad and have purchased a new iPhone 14. I am with another network and want to switch to EE. Can I do this whilst abroad? Can you immediately download an eSIM once signed up to a new SIM only plan? Or will I need to wait until...

No service

My daughters sim card has stopped working.She can use wifi ok, but when not at home she gets a 'no service' message on her phone.She cannot make or receive calls or texts.I ordered a replacement sim card but it's the same problem with the new sim car...

Puk code

Log in online-> my ee-> my ee mobile -> acc settings and then scroll down until you see your puk code.

PAC Transfer from BT Confusion

Yesterday I received my new sim from EE which I ordered 4 days previously. I want to transfer my number from BT. When I ordered the sim it asked for my old number and PAC code. On the confirmation email it says: "Once you’ve received your order, inse...

Transfer issues

Hi I transferred my phone number from virgin to ee last week however my phone in the about section is still showing the temporary number despite multiple restarts of the phone and when using the chat function for messages it shows the text as from th...

Resolved! Need a pac code to transfare my number over to new sim?

Need a pac code to transfare old number to new sim ??

Resolved! Keeping my existing EE number having bought a new EE Phone

I currently have a pay as you go phone with an EE telephone number. I have just bought a new handset (Nokia) which is on the EE network, again pay as you go, but want to keep my existing EE number. Any ideas how I can do this without switching to ano...

My number has not been transferred from BT

The PAC was registered and the new SIM activated before 4.30pm yesterday and I've now been told nothing will happen before Monday. (The website says something entirely different!) When I pressed the EE customer services person she then tried to tell...

SIM cards & Porting

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