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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! Phone number not migrated

Yesterday I got contract with EE and wanted to keep my old phone number so I gave my PAC code. I was told the number would migrate in 1 working day, however it’s been over 24 hours and I can’t send messages my 5g data is not working, I can’t be calle...

Zak43 by • Investigator
  • 453 Views
  • 4 replies
  • 0 Helpful

Resolved! Number transfer

How long does it take for my mobile number to come across from Giff Gaff after joining EE and loading my EE Sim in my phone. I gave the PAC code from Giff Gaff to EE when I ordered my EE Sim

JK4286 by • Explorer
  • 728 Views
  • 3 replies
  • 1 Helpful

Re: Facebook 2FA Why am i not receiving Codes

I found the 2FA messages were going to the "native" phone no for the SIM despite using PAC code to retain my old number from a different network. Had to add native no to Google Authenticator and change SMS no in website concerned. Now working fine. B...

DAMCL1 by • Investigator
  • 523 Views
  • 5 replies
  • 0 Helpful

Resolved! O2 to EE ISSUES

I moved from o2 to ee. Old phone stopped on Tuesday. New phone still not working 3 days later. Visited shop not a lot of help. 2 hrs online to tech no help. Now cannot get to online tech and no phone calls can be made so I can’t phone EE. 

LdH99 by • Explorer
  • 607 Views
  • 3 replies
  • 2 Helpful

Resolved! NUMBER HAS NOT MIGRATED - URGENT HELP NEEDED

Contacted EE on the 28th of June (yesterday) and signed up for a sim only contractHanded over PAC codeWas told the migration of my number would materialise by the next working day (today)Received the SIM on the 29th of June (today)Inserted the SIM ca...

Can i change my sim card to a different telephone number

Can I change my sim card mobile number to a different mobile number I am on pay as you go contract and it doesn't end until next February and my daughter broke her phone. So my son has an ee mobile number I am wondering if I can change her sim card m...

Meljel0 by • Investigator
  • 5384 Views
  • 7 replies
  • 0 Helpful

New handset

I have received a handset as a gift (LG7 4G). Can I interchange my EE sim card between both my phones and be compatible with both ?

Nothing works after switching to EE

Hi, I have switched from O2 to EE yesterday and I've put EE sim today after O2 stopped working (as recommended by EE customer support agent during the transfer). However, after putting in EE sim and restarting the phone few times, I still can't make ...

egoshiva by • Investigator
  • 746 Views
  • 6 replies
  • 0 Helpful

Resolved! Number not ported

 Hi I changed over from O2 to ee in store and received my sim card and was told to wait until my phone showed no signal from O2 then insert my new ee sim and I would be good to go. I spoke with a telephone advisor today who gave me a call and he said...

MartinB6 by • Explorer
  • 606 Views
  • 3 replies
  • 3 Helpful
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