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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Network switch

Hello I recently purchased device along with two sim from ee on 16/12 for my family.i requested for network switch keeping my old number.one of my sim switched without any issue but other sim still waiting for switch and my old network provided took ...

Shifaf by • Investigator
  • 715 Views
  • 5 replies
  • 0 Helpful

Porting from Plusnet

So I sent the PAC code yesterday at 14.45 and so far nothing has happened. Slightly worried as it's been over 24hours now. Anyone know how long porting is taking at the moment?Thanks

anne-h by • Explorer
  • 558 Views
  • 4 replies
  • 1 Helpful

Difficulty with switching to EE

About a month ago, I switched from EE to giffgaff. I transferred my number to giffgaff. While using giffgaff, I experienced poor network service and decided to switch back to EE when my monthly plan was over. It ended yesterday, so I tried to switch ...

Chinedu by • Visitor
  • 715 Views
  • 2 replies
  • 0 Helpful

Activating new sim

Hi, my daughter recently had her mobile stolen.we have received a new phone and sim but unfortunately the sim won’t activate.I have been online and it says to activate the sim I need the old device and sim handy to receive the activation PIN.How does...

Johno137 by • Visitor
  • 3287 Views
  • 1 replies
  • 3 Helpful

New SIM

Just received a new Sim card put it in the phone, cut the old one up. Followed the instructions in the letter that said "If this Sim is to replace a lost, stolen or faulty one, just place it in your phone and you'll be able to use it straight away" W...

sim order

hello, I have ordered my new ee SIM card on Sunday, it said that it will arrive within 1 to 2 working days. I have already payed for it and not gotten any sms or email regarding about it again I only got my order confirmation email. Please I need it ...

Zayed3 by • Visitor
  • 389 Views
  • 1 replies
  • 0 Helpful

eSIM download - possible scam?

On Monday I noticed on my iPhone that a new eSIM was pushed out. I tried to install it which in hindsight probably wasn’t a good idea especially as it took 24 hours to activate with the help of an agent . My question is, is it normal for an eSIM to b...

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