SIM cards & Porting

eSIM move from one device to another

Hi All,Currently have an S21 with an eSIM - all working fine.I've got an S23 coming this weekend and will want to obviously move my eSIM from one device to another. Is there a set process or order you should do things in when wanting to activate an e...

Pay as you go sim linking to account and porting number problem

Everytime I go on the port website to port my old number onto this sim or to even link the sim to this account it gives me errors and whatnot and I don't understand why.. I'm realising this is a common issue.. if its common why wouldn't it be fixed b...

EE Replacement Sims Not Working!

Hello, I changed to the new iPhone a few weeks ago and my contract ESIM did not swap with the QR code. Called EE and they sent out a new QR code, tried and failed 3 times. This took around 4-5 days as I had to wait 24 hours each time. Then they sent ...

SIM card issues

Hi,I’ve had my phone contract just over 2 years with EE. I moved to SIM only a couple of weeks ago . I’ve started to have issues with my SIM card with ‘no sim’ being displayed with no mobile network. The network will eventually come back on but then ...

I can't add my sim card to account