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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Is it possible to revert back to my old SIM?

Hi all.I recently received a new SIM because apparently the 3G network was switched off in June 2023 and the text I received said my number would be cancelled plus all credit. I got that text about a week ago (in April 2024) saying this. Very bizarre...

iMessage number not correct

Hi alli have recently joined EE and ported my number from Three. I have noticed that on my iMessage and FaceTime settings my number is incorrect. I assume it is the number EE gave me before my Three number was ported. When I add my correct number it ...

Aaron155 by • Investigator
  • 841 Views
  • 5 replies
  • 0 Helpful

Converting to eSIM

I have an iPhone and I would like to convert to eSIM since I'd like to add another SIM to my phone. I have pay monthly SIM only contract and I wonder if anybody has done it. I wonder if there are any down sides of converting to eSIM.Tom 

hubbycat by • Investigator
  • 1821 Views
  • 4 replies
  • 0 Helpful

Sim issue

New sim received as old one faulty.Inserted without problem.  No EE connection  just says emergency calls only where EE should be. I've switched off and on again but no difference.  Can't contact EE because can't use phone.Any advice?

Janet763 by • Visitor
  • 489 Views
  • 2 replies
  • 1 Helpful

Old and new number

So since am with EE SIM plan only I have transferred my old number to EE SIM plan, but every time I text anyone from my phone the EE SIM new number delivery the text, I mean even though the old number has transferred for some reason some time when I ...

Yeasmina by • Explorer
  • 641 Views
  • 3 replies
  • 0 Helpful

SIM Hasn’t arrived ?

Hi ,  Sim hasn’t arrived for order xxxxxxxxxxx first months payment taken from my account ? using this service as I work throughout the night and sleep throughout the day 

Replacement Sim hasn’t arrived

Hi I ordered my replacement SIM card more than a week ago and it still hasn’t arrived, I’ve just tried to contact customer care but there’s a message stating ‘lines closed’ despite the hours being 8am to 9pm. Not great is it.

How long can it take to change to old nubmer

I gave the PAC code to the sales team over the phone the day I moved over to EE from vodafone on 20th April.By 25th April my number had still not been transferred so I did it via text 150. 5 days later it has still not transferred. How much longer sh...

Apple watch S9 Cellular plan doesn't work

I have recently purchased the apple S9 watch cellular plan with EE. In my account it shows the different number to the my phone number which makes no sense for me. Also, I don't get any call or notifications on the watch when the phone isn't connecte...

Vijay2157 by • Investigator
  • 631 Views
  • 4 replies
  • 2 Helpful
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