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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Mobile number issues after porting

Hi, i have an issue - my mobile number was moved from old provider (BT) to EE a week or so ago. Number ported, received confirmation etc. but whenever i send text messages, it still comes up as a EE sim card number, not my ported old number. When I c...

PAC code

I requested to cancel my contract and for a pac code. It seems I have been disconnected already without being given time to transfer my number over and unable to use my current phone. My online account isn’t showing I have any current plans with ee b...

ksuts85 by • Investigator
  • 744 Views
  • 4 replies
  • 0 Helpful

Reactive eSIM

Hello, so I am outside the uk rn and I accidentally deleted my eSIM and now it says it is inactive and I need to use my eSIM really badly right now, is there a way to reactive it? 

Port complete but can’t make or receive calls

I’ve had a text to say my port is complete but still can’t make or receive calls. Switched the phone off and on again numerous times but still not working. This is very inconvenient, how can it be resolved? Can’t call EE as I can’t call out! 

WRmurph by • Visitor
  • 405 Views
  • 1 replies
  • 2 Helpful

Resolved! Get PAC without being able to text message?

I've moved away from EE because they charge for EU roaming. But I'd like to transfer the phone number except that it doesn't seem to work because I haven't used it for a few months, so I can't send the PAC request text. Thus I need an alternative met...

David888 by • Investigator
  • 1646 Views
  • 1 replies
  • 2 Helpful
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