SIM cards & Porting

Resolved! New SIM cards not eSIM

Hi, I’ve recently bought a new SIM card for my daughter and still waiting for it to arrive. Does anyone know how long they typically take to arrive? The rest of the family have BT SIM cards and they arrived promptly.  Her new phone isn’t compatible f...

Resolved! PAC sent but been given new number

Resolved! Lost sim

I lost my sim card this weekend and need to order a new SIM card, is it possible to get one with the same number?

Resolved! ESIM SMS

Hi. I’ve been looking up on ESIMS am I correct in thinking that you cannot send sms messages nor can you send or receive phone calls. Is the right?

Resolved! Network coverage

I've had exactly the same problem!! On the first day I turned phone off and bk on again and I had network coverage.  Now that doesn't fix it either.   Have you spoken to.EE yet? I'm going to a store tomorrow.     

Resolved! SIM card not received

I spoke to a tech support guy last Friday in re to 4G broadband not working correctly and he advised after going through checks etc that I needed a new SIM card, he said it would be posted out that same day but I still have not received it a week lat...