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2 different numbers on sim

Hello, I joined EE from Virgin Media in October, I transferred my number over and everything has been fine.Expect, one of my family members asked me which number was mine as the number she texts me on isn't my number (maybe the original SIM number) b...

I need a puk code

Hi I can not make calls on my phone I need a puk code please help as I am a Carer and need to use my phone ASAP 

Resolved! Upgrading to smart phone

I only use my very old mobile for emergencies and when I need to verify my ID by text.  I’m on EE pay-as-you-go.  I’d like to upgrade to a smart phone (refurbished?) so I can use apps.  BUT I still want to stay on PAYG.Can I keep the same phone numbe...

I cannot get the QR code for my esim card

I am applying for a monthly payment sim card, when I received my sim card, I tried to transfer it into the esim through the ee app, the ee shop in London, and telephone support. They all don't work and ask me to wait. Is there any method can help me ...

jimmy91 by • Investigator
  • 909 Views
  • 7 replies
  • 1 Helpful

Resolved! faulty sim card

hi.My SIM hasn't been working for a week.Keeps saying no SIM or network coverage on my phone. i bought a new SIM,but i need to keep my old number and my credit.how do i do this.please help thank you phil.

Plusnet To EE

Hi there, I know plusnet is going to be closing their services so I decided to switch to EE. I done the whole process but im unsure of the number who is calling me regarding on my EE sim.01942901395 is the number calling me regarding on my swap. It's...

Cyro1 by • Visitor
  • 1138 Views
  • 1 replies
  • 0 Helpful

Faulty Sim

My SIM hasn't been working for a few days.Keeps saying no SIM or network coverage on my phone. Trying to order a new SIM,but can't do that as they need to send an OTP ,but can't because phone not receiving messages. Can't call or text. Help

Rhona14 by • Investigator
  • 303 Views
  • 1 replies
  • 1 Helpful
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