07-01-2025 10:24 PM
Since my number ported to ee I've had no service at all. The sim has been replaced but it's still the same problem. I have signal bars but can't call/recieve/ data nothing. If i go to call out to known numbers it says you have dialed an incorrect number. Tech support have reset / refresh ect but now I'm 2 days without my number.
Any ideas as its getting ridiculous now.
07-01-2025 10:29 PM
Unsure whether the "tech support" you mention are just a CS team, or actual network tech support via a fault ticket - appreciate you won't know this.
Either way, you should be pursuing this with CS who should be raising a fault ticket into the networks area. That ticket should not be closed until your issue is resolved.
How were things last left with CS?
07-01-2025 10:37 PM
MrHops, I wouldn't hold your breath. For some reason EE seem to be going down the Swanny as far as I'm concerned. I'd start singing if I were you. EE keep asking me how I think they're doing in the middle of my replying to you. I don't dare answer their pathetic question as I will end up in a Court of Law on a charge of Libel or Defamation of character. Get yourself a long cool drink and read the riot act tomorrow. Don't know how you can resolve this problem other than warning them there is a legal route you can take them down. Let's face it, looks like someone's breached their side of contract.
I'm no legal geek but I smell some pooh being dumped on you ie. buck being passed.
Just wish I could help you.
In my experience, if in doubt give out the word 'LAWYERS' and SHOUT LOUD!!!!
Kinkybootz
08-01-2025 12:18 PM
@Kinkybootz , no need for such comments, there may be a justified reason for the person to have a problem, you have an issue yourself, but to bombard the forums with your comments, is not helping others.