activate sim

Luke_126
Visitor

I need to activate my esim because my sim is broken but i need a authentication from my number (where the sim dont work) to activate it

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@Luke_126  You can not activate the eSIM without receiving that text.  It’s called security. You need to request a replacement sim you can do this via calling customer support or you can go to a EE store with in date photo ID to request a replacement sim there.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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Chris_B
EE Community Star
EE Community Star

@Luke_126  You can not activate the eSIM without receiving that text.  It’s called security. You need to request a replacement sim you can do this via calling customer support or you can go to a EE store with in date photo ID to request a replacement sim there.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.