Well, that didn't work Please try again or call 150 from an EE device, or 07973

[stephenbeddoes]

Hi 

I have a Pay-as-you-go account with four numbers on it. I want to add another number (SIM). When I go through the activation process, which I enter the number, receive a PIN via text and then enter the Serial number I get a message that say's Well, that didn't work Please try again or call 150 from an EE device, or 07973 100 150' 

When I call the support number the wait is over 30 mins. 

Can anyone help?

Thanks,

Stephen

[Christopher_G]

Hi @stephenbeddoes 

This sounds like something that you need to speak to the technical support team for. Hopefully they can help you get this sorted.

Chris

[stephenbeddoes]

But it takes over 30 minutes to get through to Tech support. 

[Leanne_T]

Hi @stephenbeddoes

The team will be happy to help if you can try calling again 🙂

Leanne.