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Community Activity
Hy
Hi everyone, I was wondering if anyone else has experienced issues with the spend cap on their account. I’ve been with EE for a year now and currently have three Flex Pay contracts, all paid on time with no missed or late payments. I recently tried t...
Home Screen
Myself and partner both have an iPhone 14, my partner can turn mobile data on and off from the Home Screen. When I try to do it I can turn it on from the home screen but to turn it off I have to go into the settings in the mobile data and turn it off...
Setting Up Roaming before travelling abroad
Hi EEPlease bring back being able to set up roaming before travelling abroad. It was so much simpler and worked! The new way of having to click on the link seems to not work, have continual issues and is not a good way to start a holiday! Have spe...
Signed up for apple tv in store a month ago and still no activation details?
Hi All, I upgraded my account last month and added AppleTV as an add on. Didn’t receive a text code or link - going into the app itself it says it shows as added to my smart benefits. I then tap on it and it doesn’t give me any insight into how to ad...
Discount scam call
Yesterday I received calls from an 0203 number saying from EE and I was eligible for a discount. I queried this and was put through to a manager. I was then called back by another 0203 number and again I queried this as a scam. I was told they worked...
Unlimited data but I have a data limit warning !
I live out in the country, in Lanarkshire, where there's no fibre and ,apparently, no telephone line, so I have to get my broadband via a router with a sim card. Just today I had a notification of price rises in April and it looks like the monthly ch...
Sorry, something went wrong on our end
Everytime I try to log into my ee app or the ee website I get this message. This has happened since I migrated from BT to EE broadband 3 weeks ago when my BT contract expired. I already had ee mobile before migration that worked well. How do I res...
Smart Hub 2023 Unable to remove devices
Hey,I've recently moved over to EE and just set up my new Smart Hub (black one). I've got it all up and running but having issues with removing devices from the admin page on the router.Wondering if this is just the norm for this router or if I'm mis...
landline voicemail
How do I turn off voice mail service without going crazy in the meantime?
pegah
I've been doing everything since morning, but my internet package won't connect. I want to buy it. I try every time. It says there's a problem. The cost isn't being charged. My internet won't activate. What should I do?
