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Viewing data usage on a remote camera

Auntyfred
Investigator
Investigator

Hi, I bought a 12month 120gb data sim and put it in my Reolink camera. Works perfectly. Great.

How can I view the data usage. All the articles I've read say things like log in to my ee  with your ee device. It's a camera I can't log in with it.

Or text 150 from your ee device. Ditto its a camera. 

Help please. 

7 REPLIES 7
Leanne_T
EE Community Support Team

Hi there @Auntyfred 

Thanks for coming here, 

If you register for the My EE app or the My EE account online you can view data usage for the SIM 🙂

Leanne. 

Registered for both unable to see usage on either. Screen shot from app pretty much blank page

Screenshot_20230710_135114.jpg

Leanne_T
EE Community Support Team

Thanks @Auntyfred 

When did you receive the SIM and register for a My EE account? 

Leanne. 

I doubt you'll be able to register that SIM's no. to MyEE as it will need to send it a verification text which you can't read from a camera.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Thankyou, I think I've sorted it but my goodness what a faff that was. 

In a field miles from anywhere in a thunder storm with torrential rain didn't help 🤣

Carry step ladder to camera location.

Got camera down, not easy for a tiny child sized adult. 

Remove sim.

Put sim in mobile phone.

Log onto my ee.

Link that number.

Put sim back in camera. Camera assumes new sim so had to reset everything. 

Put camera back. 

Phew. 

Seems to be working on Web based my ee. 

Doesn't work through the app.

 

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

My mistake was assuming it would work the same as previous provider.