Community Activity

Resolved! How to access live chat?

When pressing the 'help' button on the ee website I no longer am able to start a live text chat. Is this feature no longer available? Or is it restricted to certain hours/days? Thanks.

ee_1231 by Visitor
  • 12214 Views
  • 71 replies
  • 6 Helpful

Netflix Activation not working

This is a long one!April 17th I upgraded to EE from BT via a BT guide to a broadband and TV package including TBT Sport. During this upgrade I was told and have email confirmation dated 17 April that Netflix was part of my TV bundle to avoid having t...

cdeimerej by Investigator
  • 135 Views
  • 11 replies
  • 0 Helpful

EE TV Recordings

I have pro TV box. It's not giving me the option to record programs other  than by using the record button on the remote. It was an option under the info on the program, now it's just set reminder / search. Also I could always record programs on Wild...

Dpt71 by Investigator
  • 53 Views
  • 2 replies
  • 0 Helpful

Upload problem Roaming EU

I am in Greece and have purchased roaming for my pixel pro 7. I have mostly 5G reception  but my photos in google get stuck uploading and keep burning battery all day. I have some pics not uploaded from 3 days ago but some have gone up - any ideas?

BigDee1 by Visitor
  • 20 Views
  • 2 replies
  • 0 Helpful

It seems EE don't want to keep long standing customers

I've been an EE customer for over 11 years.And an EE broadband customer for around the same time.  Unfortunately I had to leave the broadband due to multiple constant faults with the service which was acknowledged and I was able to leave the contract...

Oripova by Visitor
  • 33 Views
  • 3 replies
  • 0 Helpful

Resolved! Activate Discovery Plus

I still can’t activate my Discovery Plus, the links seem to take me round in circles. what am I doing wrong? 

ckings79 by Investigator
  • 461 Views
  • 7 replies
  • 3 Helpful

Activating 6 months Game Pass Ultimate with broadband

Hi there,I was wondering if anyone can help me with this.I took out B/B with EE in April/May 2024 that came with 6 months free GPU, Since I was already subscribing to GPU and had over a year left, I was going to wait until it expired before I used th...

Data add ons

EE should pay a contribution to the NHS for causing stress. Running out of data on a pack:  Its not clear how to get to the add-on pages on the website. When you finally figure it out, then there is ONE add on option on the website - £20 option. So t...

edxerox by Visitor
  • 9 Views
  • 1 replies
  • 0 Helpful

Prestatyn 4g signal gone again this weekend

Another weekend cant use internet off wifi as 4g not even registered on speed checker! On bottom of campsite getting poor 5 g signal a548andtoo road same a547 but around the site its dead . Got 3 bars and 4g marker on new iPhone.lots others on site s...

Oggys64 by Established Contributor
  • 64 Views
  • 6 replies
  • 1 Helpful