Community Activity

Website is shockingly bad

The website is junk. When clicking on a link from the home page it either shows an error message or just blanks and then returns to the page I was clicking from. Been like this for days now.Looking at upgrading but if they can't get the web page to w...

1971 by Investigator
  • 36 Views
  • 3 replies
  • 0 Helpful

1.6gb with tv

Hi just had a conversation with ee and starting from next week we can order the 1.6gb package with a tv package see what happens 路‍ 

Resolved! Contact a human

WHY CAN I NOT TALK TO A HUMAN. I AM TIRED OF GOING THROUGH PRESS ONE FOR THIS TWO FOR. I AM LOSING TH E WILL TO LIVE. IF I COULD TALK TO A HUMAN ONE MINUTE WOULD DO. ARE ALL MOBILE COMPANIES SO UNCARING OF CUSTOMERS THAT THEY HAVE SUCH DODGY SUPPORT?...

Resolved! 1.6 Gbps with TV - When will it be available?

I have seen the question / query on here already but was wondering if there is any update to when EE will offer their 1.6 Gbps with TV.  I have read an article that the delay for EE might be because they have a new WiFi 7 router coming and this might...

Herbhead by Established Contributor
  • 1736 Views
  • 10 replies
  • 2 Helpful

Resolved! EE tv without the broadband package

Hi,Is it possible to subscribe to EE tv without the broadband packages? We don't have a landline and will never have a decent one due to our rural location but use EE wireless internet which already streams netflix, amazon etc without any issues.I'm ...

Harper86 by Investigator
  • 13645 Views
  • 27 replies
  • 11 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by EE Knowledge Specialist
  • 886 Views
  • 3 replies
  • 8 Helpful

text problems

Hi, does anyone have any suggestions please-  for the last 4 weeks or so I've been unable to send texts from my iphone in UK to my Mum's mobile phone number in Ireland- she has a basic mobile (not a smartphone). Up until recently this wasn't a proble...

slairey by Investigator
  • 148 Views
  • 12 replies
  • 0 Helpful

Roaming in Canada

Hi all, I am currently in Canada and really struggling with my phone. I am on contract (unlimited minutes texts and 25g data) I have paid for the roaming this month extra but I cannot get any signal for calls nor texts. I rarely get a bit of data to ...

Bill payment isn't showing on EE after two weeks

I paid my bill via card on Tuesday 19th December for quite a sizeable amount of money, which was immediately taken from my bank account.The bill was still showing unpaid, and after getting in touch with customer services, they said to wait and the mo...

austenliam by Established Contributor
  • 1273 Views
  • 9 replies
  • 0 Helpful