Sim

[Neeta01]

Hi, If I got a new sim and I don't want my existing number on there. I have another number that I want to put on for that sim. How do I do that?

[Chris_B]

@Neeta01    Are these on contract or PAYG ? 

[Neeta01]

It's on PAYG

[Michael_D]

Thanks @Neeta01 

Is the number that you want to put on the new SIM already on EE?

Michael

[Neeta01]

No it's not on EE

[Michael_D · Accepted solution]

@Neeta01 If it is on another network, you'd just need to get a Port Authorisation Code (PAC) from the current provider, and give that to EE to move your number over.

There is more on how to move the number over on our How do I transfer my number to EE? help page.

Michael

[Neeta01]

If I had to get a STAC code then would I have to text that from my current number that I have at the moment or? 

[Ritu_D]

Hi @Neeta01 

Just to confirm, if you would like to maintain your current number you would need to get a PAC code from your current provider. You can get this by texting Pac to 65075 from the number you are wanting to keep. 

Once you have your Pac code you will have 30 days to use this. 

You can find information on how to transfer your number to EE here Transferring Your Mobile Phone Number to EE

Thanks 

Ritu 

[Neeta01]

Hi, no I don't want my current number on there. I have a new number that I want to put on my new ee sim. 

[Ritu_D]

Thanks for confirming that @Neeta01 

Is the new number on PAYG or pay monthly? 

And what Network is it on? 

Ritu