cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sim replacement

Stellastar26
Visitor

Ordered a replacement sim . Put new sim in . Still coming up ‘ no sim ‘ 

5 REPLIES 5
Leanne_T
EE Community Support Team

Hi @Stellastar26 

Thanks for coming to the community. 

Are you able to try the SIM card in another device? 

If so, does this work for you? 

Thanks 🙂

Leanne.

ShinyRajan
Explorer

I ordered a sim replacement as my phone was stolen 

I did not receive the sim yet

 

James_B
EE Community Support Team

Hi @ShinyRajan,

Welcome to the EE Community. 🙂

When did you order your SIM?

It shouldn't take longer than 2-5 working days to arrive.

James

I orders on 27th of November
James_B
EE Community Support Team

Hi @ShinyRajan,

If it hasn't arrived in today's post, please get in touch with Customer Care so a member of the team can double check your delivery details.

Thanks

James