Help

Carlamariana345 · ‎04-12-2023

Bom dia, não consigo acessar nenhum serviço referente ao meu chip de celular. Não funciona ligações, receber e enviar mensagem de texto e internet. Não consigo nem mesmo ligar para o suporte do chip, por favor me ligue. Obrigada

Katie_B · ‎04-12-2023

Hi @Carlamariana345.

Welcome to the community.

Is your SIM pay as you go or pay monthly?

Are you in the UK?

Have you ever been able to use your SIM?

Katie

XRaySpeX · ‎04-12-2023

@Carlamariana345 wrote:

Good morning, I can't access any service related to my cell phone chip. Calls, receiving and sending text messages and the internet do not work. I can't even call SIM support, please call me. Thanks

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

XRaySpeX · ‎04-12-2023

@Carlamariana345 : No one will contact you from this user discussion group other than thro' the medium of these forums by posts such as this. Anyway we haven't the faintest idea who you are. You need to phone CS.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)